Self Help

We are still developing self-help. Please allow us some time for it.

How can I activate my account?

After ordering a new service, please send us a ticket by clicking here. it is required to inform us. We will review your ticket and respond to you back within next 6 hours.

My account status is still pending, Please help?

You have to inform us that you ordered a new service by sending a ticket. We reply every ticket within next 6 hours.

How much time it will take to activate my account?

That depends. When you first send us a ticket for account activation, we ask few questions. Simply answer those questions and relax. It will be activated soon, within next 6 hours. At night, will take much time. Make sure you provided us everything right, no fake information.

No one is replying me in Live chat!

Viewen provides free Cloud Web Hosting. There are too many people using our services. Sometimes, we receive too many chats which we can’t handle. At that time, we are unable to take all. We request you to please send us a ticket if no one is responding. We will be more than happy to assist you.

I am unable to see Live Chat! Why?

You will not see the live chat when we are offline. At that time, send us a ticket with your query. We will be happy to assist you.

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Dear Viewen Citizen,

Please be advised that Viewen is adjusting its price/features for Starter, cPanel Access, Starter Plesk, Plesk SSD and cPanel SSD plans w.e.f 10.01.2020. There will be a small price hike or change in plan features.

You can review our new plans here: Cheap Hosting Plans

As always, we are committed to providing superior products and services to you in the continued development of your business. If you have questions or concerns, please let us know by opening a ticket or coming to live chat.

We very much appreciate your business and support.



Date: 09.27.2020