Support is a required service when it comes to providing Cloud-based web hosting services. We understand that no one platform is perfect, so we strive in helping you in those moments when you most need it.

Viewen offers Same-Day support on all issues related to your Free Web Hosting account. Getting a hold of our team is fast and easy, simply decide which option is best for you and you’ll be good to go. Currently, we offer Live Chat support, Social Media Support, and Ticket Support.

If you choose to send us a ticket, Click here to get started. How long does it take to get a response to a ticket? Most of the time, it only takes a few minutes. All tickets are answered by our support team.


Dear Viewen Citizen,

Please be advised that Viewen is adjusting its price for previous cPanel Access and cPanel SSD plans. There will be a small price hike of 0.51$.

All active/suspended cPanel Access/SSD accounts will be upgraded to the Starter plan.

Recurring amounts will be updated to 1.50$ per month. The updates will be reflected from 12/09/2019.

Reason: cPanel has hiked its prices by up to 1200% from September 2019.

You can review our new plans here:


As always, we are committed to providing superior products and services to you in the continued development of your business.

We very much appreciate your business and support.



What Happens to My Existing cPanel Access & cPanel SSD Services?

For customers with existing monthly services, we will transition those services to the new model beginning 12th of September 2019.  For example, if you have a service with value 0.99$, it will be converted to the Starter plan costing $1.5/month.


Conversion of Quarterly, Semi-Annual, Annual and Multi-Year Services

We will honor the billing cycles of all existing non-monthly Services and convert these Services to $1.5/month billing at the end of their existing billing cycle. For example, if you purchased a 1-year service on April 1, 2019, it will convert on April 1, 2020.