Privacy Policy

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Information

This Privacy Policy describes the information we collect from you, what we do with the information, and our information security practices. If you have any questions about our Privacy Policy, please contact us.

When you sign up for our service, we may ask you to provide contact information such as your name, address, telephone numbers, e-mail addresses, and payment information such as credit card number and expiration date.

We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc. You do not have to provide this type of information to use our service if you do not want to.

If you contact us for customer support, we may also ask you for information about your operating system, software and other technical matters.

When you visit our Web site we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our Web site that you view. We may tie this information to the personally identifiable information we have about you.

We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our Web site. See What is a Cookie below. We may tie this cookie to the personally identifiable information we have about you.

If we send you an e-mail, we may include a marker that will allow us to identify e-mail that is opened and viewed.

Use of Personally Identifiable Information

We will use your personally identifiable information only as follows:
  • To provide customer support;
  • To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail.
  • To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our Web site and customize your visit.

Use of Non-Personally Identifiable Information

  • We will not provide any personally identifiable information about you to any other person other than:
    • a law enforcement or regulatory agency at their request;
    • a person or company who acquires our business;
    • third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
    • As otherwise needed to protect or enforce or rights or the rights of others.
    • We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.

    We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.

What is a Cookie

  • A cookie is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our web site so that we may customize your visit.

Security of Your Information

We store your personally identifiable information and payment information in a secure and encrypted database.

Announcement

Dear Viewen Citizen,

Please be advised that Viewen is adjusting its price for previous cPanel Access and cPanel SSD plans. There will be a small price hike of 0.51$.

All active/suspended cPanel Access/SSD accounts will be upgraded to the Starter plan.

Recurring amounts will be updated to 1.50$ per month. The updates will be reflected from 12/09/2019.

Reason: cPanel has hiked its prices by up to 1200% from September 2019.

You can review our new plans here: https://viewen.com/shared-hosting/

 

As always, we are committed to providing superior products and services to you in the continued development of your business.

We very much appreciate your business and support.

 

 

What Happens to My Existing cPanel Access & cPanel SSD Services?

For customers with existing monthly services, we will transition those services to the new model beginning 12th of September 2019.  For example, if you have a service with value 0.99$, it will be converted to the Starter plan costing $1.5/month.

 

Conversion of Quarterly, Semi-Annual, Annual and Multi-Year Services

We will honor the billing cycles of all existing non-monthly Services and convert these Services to $1.5/month billing at the end of their existing billing cycle. For example, if you purchased a 1-year service on April 1, 2019, it will convert on April 1, 2020.

 

Sincerely,

Viewen.com

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